Email notifications
cn2.ai sends transactional emails to keep you informed about your keys, payouts, and webhook health. All emails are sent via Resend to the email address associated with your account.
Key health
- Liveness check failed
- WhenHourly liveness re-check returns an errorIncludesKey name, provider, error details, updated priority score
- Key degraded
- WhenPriority score drops below 0.3 after repeated failuresIncludesKey name, provider, current score. The key is removed from the active pool until it recovers.
- Key rotation complete
- When5-minute dual-key overlap window expires and the new key is promotedIncludesKey name, provider, completion timestamp
Payouts
- Payout initiated
- WhenDaily batch at 09:00 UTC creates a payout for your accrued earningsIncludesAmount, payout method, billing period
- Payout completed
- WhenFunds have been transferred successfullyIncludesAmount, payout method
- Payout failed
- WhenThe payout could not be processedIncludesAmount, payout method, failure reason. Funds remain in your account.
Webhooks
- Webhook endpoint failing
- WhenYour webhook endpoint has been failing continuously for more than 1 hourIncludesEndpoint URL, consecutive failure count, duration of failures. cn2.ai continues retrying with exponential backoff (up to 5 attempts per delivery).
Account
- Welcome
- WhenYou create a cn2.ai accountIncludesLink to the dashboard and documentation
Delivery
Emails are sent from notifications@cn2.ai via Resend. If you're not receiving emails, check your spam folder and ensure the address is whitelisted.
Email notifications supplement — but do not replace — webhook events. For programmatic alerting, use webhooks which cover all the same events plus earning.batch_credited.